Straight answers on what we do, where we cover, how fast we respond and how to book. For anything urgent, call 07540 357289 — we answer 24/7.
Who provides drainage services in Ascot, Berkshire?
Ascot Drainage & Tanker Services Ltd is based on Course Road, Ascot (SL5 7HL) and provides 24/7 drainage, wastewater, pump, tankering, groundworks, commercial maintenance and renewable energy services across Berkshire, Surrey, Hampshire, Buckinghamshire and Greater London.
Are you really available 24 hours a day?
Yes. We answer the phone and attend emergencies 24 hours a day, 365 days a year, including weekends and bank holidays. Call 07540 357289 for urgent blockages, overflows and pump failures.
How quickly can you get to a blocked drain or manhole?
For emergencies in Ascot and the immediate area we typically attend the same day, often within hours. Calls further across Berkshire, Surrey, Hampshire and London are prioritised by urgency — overflowing or backing-up drains come first.
Which areas do you cover?
Our base is Ascot and we cover roughly a 50-mile radius: Berkshire, Surrey, Hampshire, Buckinghamshire and Greater London. Towns we attend daily include Ascot, Windsor, Bracknell, Camberley, Woking, Guildford, Wokingham, Reading, Staines, Egham, Farnham, Dorking and Maidenhead — see our service area page for the full A–Z list.
Do you charge a call-out fee?
We provide clear pricing before work starts. Costs depend on the job type, urgency and access — tell us the problem and postcode and we'll give you a straight answer. There are no hidden extras once a price is agreed.
Do you work for both homeowners and businesses?
Yes. We serve homeowners, landlords and letting agents, plus facilities managers, industrial estates, retail parks, schools, councils and property maintenance companies. We can set up planned maintenance contracts for commercial sites.
What does a CCTV drain survey involve and do I get a report?
We feed a camera through the drain line, record the condition and identify blockages, cracks, root ingress, displaced joints or collapsed sections. You receive a written report with footage, findings and recommended repairs — suitable for insurance claims and pre-purchase surveys.
My sewage or storm pump has failed — can you repair it the same day?
In most cases, yes. We carry common pumps, seals and control parts and can usually repair on the first visit. If a unit is beyond economical repair we'll quote for replacement — through our sister company South East Pumps — and can arrange temporary pumping if needed.
Do you empty septic tanks and sewage treatment plants?
Yes — our own vacuum tankers empty and service septic tanks, cesspits and sewage treatment plants for domestic and commercial sites, including regular scheduled emptying contracts.
What commercial maintenance services do you offer?
Alongside drainage we offer industrial estate surface, concrete and pothole repairs, palisade fencing, commercial plumbing, HVAC and air conditioning, fire doors and fire stopping, emergency lighting and flick testing, gas works, and civil engineering and groundworks.
Do you install commercial solar panels?
Yes. We design, install and maintain commercial solar PV systems for industrial estates, retail parks and commercial buildings, and provide ongoing panel cleaning, inspection and repair.
How do I book?
Call 07540 357289 (24/7 for emergencies), email Ascotdrainage@gmail.com, or use the booking form on any service page — for example blocked drains, CCTV surveys or pump repairs. We confirm every online enquiry by email.
Still got a question?
Call us any time on 07540 357289 or send us a message.